| How to Search for Parts | How to Order | Payment Information | ||
| Shipping Information | Returns | About Us | ||
Search by Part No. / Keyword
On the top left side of the website, enter in a complete or partial part number or a keyword/description and hit search. You will then be able to filter your search by supplier or category.Search by Product Category (Quick)
You can perform a “quick” product category search for the 2nd section in our red search console marked “product category”. Here you can quickly select a product category, and then a subcategory, and lastly taxonomy to find the part you are looking for.Search by Product (Parametric)
You can perform a product by going to lower left hand corner of the footer and clicking on “Product (Parametric). From here you will see the full listing of all our categories. You can click on a category to visit the category page or expand the category to see the subcategories.Search by Supplier
You can perform a search by supplier search in the 3rd section in our red search console marked “Supplier”. Here you will find a listing in alphabetical order of all our suppliers. Choosing a supplier will take you to a supplier page showing you detailed information about that supplier and product categories their products lie in.How to Order
Onlinecomponents.com is an e-commerce website. All orders must be placed directly on the website.Add the parts needed to your shopping cart and simply proceed to checkout from there.
How to Checkout
Our checkout process is short and simple. Once you have completed shopping and in your shopping cart you click on the green Continue Checkout button.You will then be asked for your information, shipping/billing information, shipping method, and payment information. Finally you will have a review page to make sure all your information is right and if not an opportunity to edit the information. If all is right – you can submit your order by clicking the Submit Order button.
Minimum Order
Our minimum order for shipments going to the United States and Canada is $30. Any orders shipping internationally have a $100 order minimum. If your cart does not meet the minimum order, we will add a surcharge in the shopping cart to make it meet the requirements.Backorder
Items can be placed on backorder as long as the product is still active. Add the quantity you need to your shopping cart and the lead time will be displayed.If part of your order is in stock and part is on backorder, when checking out, we will give you the option to ship your order complete or to ship the "in stock" material immediately.
Tools
We offer several tools to making buying easier! We offer a quick buy tool if you know what you want and want to go fast, a multi-part search so you may search several items at once, and soon a BOM uploader allowing you to upload a spreadsheet of your bill of materials.Payment Methods
Onlinecomponents.com accepts the following payment methods:Credit Card: Master Card, Visa, & American Express.
Prepaid Wire/Proforma Invoice: An e-mail with the Proforma invoice will be sent shortly after your order is placed giving you the wire instructions. We do not charge a fee for this payment method, however, your financial institution may. Please note that stock is not reserved until the wire transfer is complete on our end. Orders will be canceled after 10 days if funds are not received.
PayPal: We now accept PayPal for orders in which items are in stock. You can choose to checkout with PayPal in the shopping cart.
Sales Tax
Onlinecomponents.com is required to collect sales tax on retail sales for orders shipping to the states of California and Nevada. Wholesale customers can fill out a resale exemption form in the checkout process.Invoices
You will be e-mailed an invoice around 8pm pacific time on the day your order ships.When am I Charged?
When you submit your order, we pre-authorize the card for the amount of the order. Your credit card is not actually charged until the order ships out. If your order has multiple shipments from a single order, you will receive one charge per shipment.PayPal
We now accept PayPal for orders in which items are in stock. You can choose to checkout with PayPal in the shopping cart.Options / Rates
Onlinecomponents.com offers flat rate shipping – see our shipping table here. All flat rate shipping orders are shipped via UPS. Shipping costs will be added to the final invoice. You may also include your own freight account number upon checkout.When will my order ship?
Orders placed by 2:00 pm pacific standard time ship the same business day.Orders placed by 2:01 pm pacific standard time ship the next business day.
If there is a backorder please follow the advertised lead-time.
Shipping Notification/Tracking#
You will receive a tracking # and final invoice around 8pm pacific time on the day your order ships. You can also obtain your tracking # online .APO/FPO, PO Boxes
At this time Onlinecomponents.com only ships via UPS and therefore cannot ship to APO/FPO or PO Boxes.Return Policy
A Return Merchandise Authorization (RMA) number must be obtained prior to returning product. Products returned without an RMA # will not be accepted. All return merchandise authorization requests are not final until the product is received and inspected.Returns are normally accepted within 30 days from the date of shipment. Parts returned due to customer error are subject to a 15% restocking fee or $15, whichever is higher.
All claims for shortages or damages must be made within 72 hours of receipt of product.
Submit a request for Return
Please click here to submit a request for return.Contact Us
You can reach Onlinecomponents.com by:Phone: 702-462-7300
Fax: 702-462-7362
E-mail: cs@onlinecomponents.com
Address: 11125 S. Eastern Ave. Ste 120 Henderson, NV 89052 USA
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